I have provided User Experience Design (UXD) solutions to clients from small business owners, startup founders, financial institutions and/or multi-national corporations to identify best practices in design to benefit their businesses.

Clientele experience: Great Eastern Life, Visa, Suntory Whisky, Asiacell, Kurnia Insurance, AmGeneral Insurance, Experian, Glico, Nescafé, IKANO Centres, IPC Shopping Centre, MISC Group.

Services

• Visual Design
• Interaction Design
• Information Architecture
• UX Research
• Service Blueprinting
• Design Thinking Workshop
• UX Visioning Workshop
• Design Sprint Workshop
• UX Audit

Certifications

• UX Certification, Nielsen Norman Group (UXC), Member ID #1035005
• Professional Scrum with User Experience (PSU)

Recognitions / Publications

• UX Metrics & ROI Report (5th Edition), Nielsen Norman Group

Talks

• DevFest 2020: Making product feedback accessible to all, Google Business Group GeorgeTown
• Translating business objectives into actionable UX metrics, Digital Analytics Wednesday Singapore

This site

Managed by myself using WordPress with the Blank Canvas theme.